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     1  ~ 2014 oct 04plan do study actPlan , Do , Study , Act ( PDSA ) - NHS Institute for Innovation and Using PDSA cycles enables you to test out changes before wholesale implementation and gives stakeholders the opportunity to see if the proposed change will ...
     1  ~ 2014 sep 07patient flow informationPatient Flow - NHS Institute for Innovation and ImprovementPatient flow underpins many improvement tools and techniques. 'The term flow describes the progressive movement of products, information and people ...
     1  +2 2014 aug 31electronic patient recordElectronic patient record - NHS Institute for Innovation and A number of different versions of patient record systems exist, they are also ... terms and acronyms, a common one being Electronic Health Record (HER).
     1  ~ 2014 aug 26improving uk health servicesNHS Institute for Innovation and ImprovementAssists the NHS in transforming healthcare for patients by developing and spreading new work practices, technology and improved leadership. ‎Quality & Service Improvement ... - ‎The Productive Series - ‎Contact us - ‎Innovation
     1  ~ 2014 aug 23nhs conflict managementManaging Conflict - NHS Institute for Innovation and ImprovementConflict management can help you prevent or resolve attempts to derail the change process and gain greater staff consensus. What situations can I use it in?
     2  ~ 2014 aug 27length of stayLength of Stay - Reducing Length of Stay - NHS Institute for This results in highly variable and unpredictable length of stay (LoS), even among patients admitted with similar conditions. Generally, discharges peak on ...
     2  -1 2014 aug 27bed day cost nhsMany trusts have also found it helpful to focus on the time of day when ... NHS of approximately 35,400 bed days (£8 million, based on a bed day cost of £225).
     2  +4 2014 jul 23statistical process control chartsStatistical Process Control ( SPC ) - NHS Institute for Innovation and When you are interpreting SPC charts there are 4 rules that help you identify what the system is doing. If one of the rules has been broken, this means that ...
     2  ~ 2014 jul 21patient flow systemThis overview describes patient flow and links to theories about flow. ... important that patient flow does not improve at the expense of safety or system reliability.
     3  ~ 2014 sep 05bizscore balanced scorecardBalanced Scorecard - NHS Institute for Innovation and ImprovementYou can use the balanced scorecard to clarify your team's vision and strategy for improvement, turning them into clear objectives and measures. When does it ...
     3  ~ 2014 aug 29cost-effective and innovative channelsMeasurement for quality and cost - NHS Institute for Innovation and Measurement for quality and cost , QIPP, Ideas channel , Jim Easton. ... Use of effective measurement systems and tools will be essential in meeting this ...
     3  -1 2014 aug 27quality improvement toolsQuality and service improvement tools for the NHS - NHS Institute for Quality and service improvement tools applied to a healthcare setting can help NHS organisations to improve the quality , efficiency and productivity of patient ...
     3  -1 2014 aug 23improve the nhsQuality and service improvement tools applied to a healthcare setting can help NHS organisations to improve the quality, efficiency and productivity of patient ...
     3  ~ 2014 aug 20the patient experienceTransforming Patient Experience - NHS Institute for Innovation and This resource is for people with designated responsibility for improving patient experience – both as providers of services and as commissioners. It is intended to ...
     3  -1 2014 jul 16improving the nhsAssists the NHS in transforming healthcare for patients by developing and spreading new work practices, technology and improved leadership.
     4  +1 2014 sep 22institute for improvement scienceLearning from improvement science - NHS Institute for Innovation This site uses cookies to help performance and allow us to improve your browsing experience. ... Click here to view Learning from improvement science archive.
     4  +28 2014 sep 05innovation toolsCreativity Tools - An Overview - NHS Institute for Innovation and Creativity tools are tried and tested ways of coming up with new solutions and perspectives to an issue or problem that won't seem to go away. If you want to ...
     4  +1 2014 aug 30wireless health sensorsWireless monitoring sensors - NHS Institute for Innovation and Tiny sensors embedded in devices which can be used by individuals to take readings of vital signs and health measures or can provide constant wireless  ...
     4  -1 2014 aug 25patients views on nhsPatient Perspectives - NHS Institute for Innovation and ImprovementThere is no one right way of collecting patients ' views ; different methods suit different purposes. However, it is important that you use a method appropriate to the ...
     4  +47 2014 aug 24wireless health sensing
     4  ~ 2014 jul 26international house coventryContact - NHS Institute for Innovation and ImprovementFor international and NHS Institute Worldwide. Enquiries: ... i- House University of Warwick Science Park Millburn Hill Road COVENTRY CV4 7HS. How to find ...
     4  +3 2014 jul 18pen that midwives useDigital pen cuts admin time for midwives - NHS Institute for Technology Used : Blackberry smartphone, Digital Pen ... Hospital Trust wanted to find a way to cut time spent on administration by midwives .
     5  +1 2014 oct 02spc process improvementSPC is a practical statistical approach to resolving problems. If you do any type of measurement to help gather information and find a solution, this is the tool you ...
     5  +1 2014 sep 23s barSBAR - Situation - Background - Assessment - Recommendation SBAR is an easy to remember mechanism that you can use to frame conversations, especially critical ones, requiring a clinician's immediate attention and action ...
     5  -4 2014 sep 12benefits of pacsPACS - picture archiving and communication system - NHS Institute PACS offers many advantages in terms of efficiency and time saving for ... PACS has been linked to Electronic Patient Record systems and brought in enterprise ...
     5  -1 2014 aug 29clinical leadership competency frameworkMedical Leadership Competency Framework 3rd edition
     5  +1 2014 aug 26process mapping toolsProcess Mapping - An Overview - NHS Institute for Innovation and Process mapping - alternatives ways to conventional process mapping · Process ... Mapping patient journeys is an essential tool to reduce delays and highlight ...
     6  -2 2014 sep 15pdsaPlan, Do, Study, Act ( PDSA ) - NHS Institute for Innovation and
     6  +14 2014 aug 20process mapping examplesExamples of process mapping techniques: A guide to mapping patient journeys - process mapping ; a conventional model · Process mapping - alternatives ways ...
     6  +2 2014 aug 16the essential collectionHigh Impact Action for Nursing and Midwifery The Essential Collectionelse is reading and talking about, you will find everything you need in the Essential Collection . The Essential Collection has been specifically designed.
     6  +11 2014 jul 24the wisdom of othersFresh Eyes - Seek Out and Use the Wisdom of Others - NHS Institute Even if you can't see an immediate connection, others probably will. When you have identified some of the challenges, you can also use the 'Simple Rules' tool ...
     8  +1 2014 oct 04statistical process control analysisSPC is a practical statistical approach to resolving problems. If you do ... Available data - you may need to collect the data for analysis as it may not be available.
     8  -3 2014 oct 02return on investment toolsReturn on Investment ( ROI ) calculator - NHS Institute for Innovation This tool calculates the return on investment ( ROI ) of a quality improvement initiative using the financial benefits and costs data you insert from your project.
     8  +30 2014 oct 02health and wealthInnovation, health and wealth : accelerating adoption and diffusion in
     8  -1 2014 sep 27fresh eyeA 'fresh pair of eyes' brings a new perspective to a situation when we may believe that we have exhausted all the options. The fresh eyes tool is based on these ...
     8  +9 2014 sep 25roi equation change in projectIndeed, ROI can be used throughout the life of a project to continually see if benefits are being realised and make decisions about whether to continue, modify , ...
     8  +93 2014 sep 14healthcare lean six sigmaLean six sigma - NHS Institute for Innovation and ImprovementThe November issue of Healthcare Finance starts to introduce what Lean and Six Sigma are and explains how they are starting to be used in the NHS. A section ...
     8  +3 2014 aug 15force field analysisForce Field Analysis - NHS Institute for Innovation and ImprovementForce Field Analysis is a method for listing, discussing, and assessing the various forces for and against a proposed change. It helps you look at the big picture ...
     8  -5 2014 jul 26statical process control
     9  +17 2014 sep 24observation of balanced score cardYou can use the balanced scorecard to clarify your team's vision and strategy .... Norton and Kaplan observed that traditional performance measures based on ...
     9  -2 2014 sep 10newborn sbar
     9  +16 2014 jul 22guide to project managementProject Management Guide - NHS Institute for Innovation and This six-stage service improvement guide provides a framework for service improvement within the NHS. We suggest you read through the whole project guide  ...
     9  -2 2014 jul 18process mpapping tool
     10  -6 2014 sep 30operational information is well organisedWell Organised Theatre - NHS Institute for Innovation and The Well Organised Theatre module will empower you and your theatre team to
     10  +1 2014 sep 28institute of health improvement
     10  +28 2014 aug 01urology lancaster ukMorecambe Bay Urology team - NHS Institute for Innovation and Strategic Health Authority: NHS North West. Work Address 1: Urology Department. Work Address 2: Royal Lancaster Infirmary. Work Address 3 ...
     10  +1 2014 jul 29cause effect diagramCause and Effect (Fishbone) - NHS Institute for Innovation and It is only by identifying the main causes that you can permanently remove the problem, or reduce the delay. A cause and effect diagram is a tool that helps you  ...
     11  -5 2014 oct 02statistical process control
     11  +3 2014 oct 02quality improvement in healthcareQuality Improvement : Theory and Practice in Healthcare - NHS This report focuses on quality improvement in healthcare , and summarises the evidence about how it has been implemented and the results of this process.
     11  +2 2014 aug 23fishbone diagram exampleCause and Effect ( Fishbone ) - NHS Institute for Innovation and The 'effect' is the problem you are working on, for example 'waiting time'. ... The cause and effect diagram is sometimes called a fishbone diagram (because the ...
     11  ~ 2014 aug 03high impact digital programmesHigh Impact Innovations - NHS Institute for Innovation and Visit the High Impact Innovations website or any one of the 6 High Impact ... Digital first can be the start of a move toward creating electronic platforms for aspects ...
     12  +10 2014 oct 03what is empowermentEmpowerment - NHS Institute for Innovation and ImprovementIt is important for managers to be aware of the ways of promoting empowerment and how these can be integrated into the change process. When your staff feel ...
     12  +89 2014 sep 23balanced sProducing a balanced scorecard for an organisation as complex as an NHS trust is a major piece of organisational development work. It links directly to the work ...
     12  +4 2014 aug 09six thinking hatsSix Thinking Hats ® - NHS Institute for Innovation and ImprovementSix Thinking Hats ® is a simple yet powerful tool created by Edward De Bono based on a principle of parallel thinking: everyone thinking in the same direction,  ...
     12  -9 2014 aug 04roi examples calculatorUsed correctly, the ROI Calculator v5r.xls (165.50 KB)can be used at the start of ... This tool provides an overview of return on investment , including examples of ...
     12  +3 2014 aug 02npsa nutrition and hydrationKeeping nourished getting better - NHS Institute for Innovation and Lack of adequate hydration has been noted by the NPSA , the RCN and Water UK (2007) ... A study by the British Association for Parenteral and Enteral Nutrition  ...
     12  -4 2014 jul 31lean process mappingA Conventional Model of Process Mapping - NHS Institute for Process mapping can be used to capture the reality of the whole patient .... a range of materials relating to the application of Lean principles to healthcare.
     12  -2 2014 jul 20debbie edwards nhsbtRollcall of Commitment No Scroll - NHS Institute for Innovation and Debbie Edwards (Head of Clinical Standards & Patient Experience ... Kathryn Jones (Practice Development Lead NHSBT - NHS Blood and Transplant).
     13  -2 2014 oct 04healthcare experiences ukThe ebd approach ( experience based design) - NHS Institute for The ebd approach guidance and toolkit, which will support you to design your own health care services based on patient and staff experience  ...
     13  +2 2014 sep 15national health service
     13  -10 2014 sep 11social monitoring for innovationMonitoring Progress - NHS Institute for Innovation and ImprovementWhen the improvement has completed its pilot testing and begins full-scale implementation, a baseline will have been established that will allow you to ...
     13  +3 2014 sep 07nhs web designUsing design to innovate - NHS Institute for Innovation and The NHS Institute for Innovation and Improvement website is now being administered by NHS ... We use service design to support the NHS Institute internally.
     13  +3 2014 sep 07empewerment indivisualConsider the appropriate type and extent of empowerment that you want to ... Fortunately, with regard to motivation, what's good for the individual is also good  ...
     13  +6 2014 jul 20process map templateProcess Templates - NHS Institute for Innovation and ImprovementThis gives you a result of two minutes. Process Mapping - Process Templates 3. jpg. Expanding looks like this: Process Mapping - Process Templates 4.jpg.
     13  +2 2014 jul 18six hats of thinking
     14  +5 2014 oct 02plan do seePlan , Do , Study, Act (PDSA) - NHS Institute for Innovation and You can use plan , do , study, act (PDSA) cycles to test an idea by temporarily ... and gives stakeholders the opportunity to see if the proposed change will work.
     14  +8 2014 sep 30observation of balanced scorecard
     14  +2 2014 sep 15nhz global business detailsNHS Global welcomes enquires from , government and healthcare organisations ... Please fill in your details below and we will arrange for one of our business  ...
     14  ~ 2014 aug 31nhs graduate schemeGraduate Scheme - NHS Institute for Innovation and ImprovementThe NHS Institute for Innovation and Improvement website is now being administered by NHS ... Please click on this link:
     14  -7 2014 aug 15root cause analysis toolRoot Cause Analysis Using Five Whys - NHS Institute for Innovation Quality and Service Improvement Tools ... relationship between different root causes of a problem; It is one of the simplest analysis tools as it's easy to complete ...
     14  +8 2014 jul 30resistant to changeResistance - Understanding It - NHS Institute for Innovation and Resistance is one of the main factors preventing organisational change , so it is important to recognise it and develop strategies for managing resistance  ...
     14  -6 2014 jul 27what is spc
     14  -6 2014 jul 26national health system
     14  -6 2014 jul 26roi spread sheetThis tool calculates the return on investment (ROI) of a quality improvement ... Some questions in the ROI spreadsheet help you to think about what kind of ...
     14  -11 2014 jul 18veiw getting process mapCost of external facilitation (unless you are able to get someone from another part of ... This is often used across teams and organisations ( see process mapping  ...
     15  +35 2014 sep 28theory of constraintsTheory of Constraints - NHS Institute for Innovation and ImprovementTheory of Constraints is an approach that shows how we can manage bottlenecks and their associated constraints. A bottleneck determines the pace at which ...
     15  +86 2014 sep 06interactive tvDigital interactive television - NHS Institute for Innovation and Avatars · Blog · Connected mass deliberation · Digital interactive television · Electronic patient record · Email · Feedback kiosks · Information kiosks · Internet ...
     15  ~ 2014 aug 02theory of contraints
     15  -1 2014 jul 19strategic health authorityHelping SHAs deliver their strategic priorities; adding value to NHS The ten Strategic Health Authorities (SHAs) across England form an important bridge between the Department of Health and front line NHS organisations.
     16  -5 2014 sep 14creative toolsCreativity tools are tried and tested ways of coming up with new solutions and ... A great example of creative thinking: Prof Elliot connected car racing to heart ...
     16  +85 2014 aug 25lean process improvementLean - NHS Institute for Innovation and ImprovementLean is an improvement approach to improve flow and eliminate waste that was ... the patient journey (see process mapping for an overview of approaches).
     16  -2 2014 aug 24calculate roi in excelUsed correctly, the ROI Calculator v5r.xls (165.50 KB)can be used at the start of a ... Some questions in the ROI spreadsheet help you to think about what kind of ...
     16  -3 2014 aug 23how to measure qualityThe NHS faces an unprecedented challenge ahead to improve quality and reduce cost at scale and pace. Use of effective measurement systems and tools will ...
     16  +9 2014 jul 25balanced scorecard metric exampleYou can use the balanced scorecard to clarify your team's vision and strategy for ... Examples . What next? You should review the objectives and metrics in your ...
     17  +52 2014 oct 05paul rutter webexRaising quality whilst reducing cost archive - NHS Institute for Paul Corrigan and Caroline Mitchell ... Jennifer Francis, Mike Fisher and Deborah Rutter ..... Paul Corrigan, management consultant and former director of ..... This is a Webex , hosted by the NHS Institute for Innovation and Improvement, and ...
     17  +84 2014 sep 06text messaging appointmentsText messaging - NHS Institute for Innovation and ImprovementUsing text messaging help ensure that appointments are more likely to be attended. Medication reminders are also sent via text such as contraceptive pill ...
     17  +11 2014 aug 21text reminder serviceText message pilots for reminder services and information have already been running for some time with success - it is very likely that we will see further work ...
     17  -4 2014 aug 20cause and effect analysisCause and effect analysis helps you to think through the causes of a problem thoroughly, including its possible root causes. It is only by identifying the main ...
     17  ~ 2014 aug 11roi excel spreadsheetUsed correctly, the ROI Calculator v5r. xls (165.50 KB)can be used at the start of a project to provide an estimate of the costs for upfront justification and again ...
     18  ~ 2014 oct 01exemple black hatFor example , how often does your team think of a new way of doing things only to meet an obstacle put forward by other members of the team? ( black hat  ...
     18  -3 2014 oct 01lean manufacturing articlesLean published articles - NHS Institute for Innovation and ImprovementOperations Management Magazine (62.01 KB) - Eliminate NHS losses by adding Lean and some Six Sigma - a short article explaining how Lean and Six Sigma ...
     18  +5 2014 sep 13scope of the projectScope Your Project - NHS Institute for Innovation and ImprovementThis is a simple way for the team to define the scope of a project by identifying what will be included and what will be excluded. It helps to ensure that all of the ...
     18  +2 2014 aug 22de bono six hats
     18  +1 2014 aug 02process improvement simulationProcess modelling and simulation - NHS Institute for Innovation and This site uses cookies to help performance and allow us to improve your browsing ... Perhaps because of this, modelling and simulation is infrequently used in ...
     18  +27 2014 jul 26quality control chart spcQuality and Service Improvement Tools ... Statistical Process Control 1.jpg ... If controlled variation (common cause) is displayed in the SPC chart , the process is  ...
     19  +13 2014 oct 05scope of project
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